Help Center
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Everything about your plan, your data and the legal side of Billable — the terms, privacy and refund policies, all in one place.
Email supportPolicies
Terms of Service
The rules for using Billable — your account, payments, acceptable use and the legal bits.
Read →Privacy Policy
What data we collect, how we use it, and how to export or delete it. We never sell your data.
Read →Refund Policy
How billing, cancellations and refunds work on the single $9/month plan.
Read →Common questions
How much does Billable cost? +
One plan, $9 per month. Every feature is included, billed until you cancel — no tiers or add-ons.
How do I cancel? +
Cancel anytime from your account settings. You'll keep access until the end of the period you've already paid for. See the Refund Policy for details.
Can I get a refund? +
Payments are generally non-refundable, but if you were charged in error or the Service didn't work as described, email us and we'll make it right.
How do I export or delete my data? +
Email us from the address on your account and we'll sort it out. Your invoices, clients and records are yours — see the Privacy Policy.
Still need a hand?
Real people, not a bot. Email us and we'll get back to you within a couple of business days.