Chasing is the part of freelancing nobody enjoys. Billable’s approach is to make the polite version happen automatically so you never have to compose it.
Step by step
- Turn reminders on — In settings, opt in to automatic reminders for overdue invoices.
- Let it do the chasing — Any invoice past its due date gets a friendly email, then another every seven days until it is marked paid. Each one shows how overdue it is and includes your payment details.
- Send one on demand when you need to — Open an overdue invoice and fire off a reminder in a click, with the message already written.
- Keep an eye on the bell — The bell in the top bar logs every reminder sent, with an unread badge, so what your clients have received is never a mystery.
Making it work well
- Set realistic due dates. Reminders key off the due date, so an invoice with no meaningful deadline never becomes overdue.
- Mark invoices paid promptly. A client who has already paid should not receive another nudge.
- If a client has asked for time, send the reminder manually instead — or hold off until the agreed date.