You billed one number and a smaller one landed. This is where the difference goes on the record instead of being written off as “bank stuff”.
Step by step
- Mark the invoice paid — When the money arrives, mark the invoice paid. Billable asks what actually landed.
- Enter what arrived — The amount comes prefilled with what the invoice was worth at that day’s mid-market rate. Change it to what you actually received, and add the date.
- Say how it came — Pick the route the payment took: your bank, Wise, PayPal, a marketplace. This is what lets Billable compare routes later.
- Add the fee they showed you — Optional, but worth it: entering the fee the provider disclosed splits the total cost into the fee they admitted to and the margin buried in the exchange rate.
- Read it back — The settled invoice carries a payment card showing what was kept, what percentage that is, and the same cut annualised. Your dashboard rolls every payment into a “lost in transit” total, a weighted average cut, and a breakdown by route with the steepest first.
What to do with the number
If one route is consistently taking a bigger cut than the others, that is an argument for asking the next client to pay a different way — and now you have the figure to make it with.